Orders & Requests

This guide will explain the order and requests processes.

Seeing your Orders

All past and current orders can be seen under the “Farmstand Orders” tab in your Producer Dashboard. You will also receive an email with an order summary with each purchase.

What if I want to approve orders?

Order approval is found under the “Farmstand” tab of your producer dashboard under “Visibility”. Selecting this feature causes orders to require prior approval before they are finalized. After an order is places, you must select “approve order” before final checkout. This is used if you would like to review all order, such as if your products are not consistently available or you would like to review who is purchasing from you prior to the purchase. This can be changed anytime. Changing your preference for Order Approval makes this change apply to all your listed products. If you would like to change your Order Approval preference for a specific product, click “Edit” for a published listing and edit your preference under “Option Settings”. This will only change your preference for this specific product.

General Order Flow

After a customer places an order, you will receive an email. Visit the “Farmstand Orders” tab in your Producer Dashboard to view the order. Here you can update and save the quantity of a product if you selected variable quantity. You will also need  to approve the order here if you selected you would like to approve orders before the purchase. Here you can also message the buyer to coordinate pick up time and location. You can “Mark Ready” when the product is ready for pickup. The buyer will be notified in messages and by email when you do this. You can click “Mark Complete” when the buyer has received the product and you have received payment.