Common Questions

Use this page to find answers to common questions producers have. If you are still having trouble, reach out to [email protected]

When listing a product, I don’t see the category the product I want to list is under.

The categories you do see are filtered based on your answers in your initial producer registration to simplify the listing process. If you would like to add another category, visit the “Settings” tab in your Producer Dashboard. The items you select under “What do you pan to sell on GreensShare?” will auto populate in categories during the listing process. Don’t forget to hit “Save & Set Up Farmstand” at the bottom of the page.

How can I share my listings?

Under the “Farmstand” tab of your Producer Dashboard there is a green “Share Farmstand button at the top of the page. Click this to easily share your page. This same button is also found when viewing your farmstand.

How can I view what my farmstand and products looks like to customers?

On the “Overview” tab of your Producer Dashboard there is a list of “Quick Actions”. Select “View My Farmstand” to see your page and products.

Does the quantity of my listings go down with sales?

Yes, but with a catch. Of course GreensShare does not track purchases and orders outside of the platform. If you sell products outside of the platform, you will need to manually adjust the quantity of your product. Go to the “Listings” tab of your Producer Dashboard, find the correct listing, and click the “Update qty” drop down for a shortcut to updating quantity. You can also change quantity when editing the product.

What about sales tax?

Sellers are solely responsible for determining, collecting, reporting, and remitting any applicable sales taxes related to transactions made through this platform. GreensShare does not collect or remit sales tax on behalf of sellers. Seller are responsible for understanding and complying with all local, state, and federal tax laws that apply to their sales.